Nelson Family Insurance provides financial and insurance-related services. We use SMS messaging to send customer support messages (such as assistance during the process), as well as marketing messages about our services when applicable.
When you consent to receive SMS messages from Nelson Family Insurance, your consent applies only to Nelson Family Insurance and not to any third parties. Your SMS opt-in data and consent will never be shared or sold to third parties.
By opting into messaging from Nelson Family Insurance, you understand that:
Nelson Family Insurance (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
2. Information We Collect
Personal Information
We may collect personally identifiable information, including but not limited to:
Name
Email address
Phone number
Other information you voluntarily provide through forms or inquiries
Usage Data
We may automatically collect information about how you access our website, such as IP address, browser type, access times, and pages viewed.
Cookies and Tracking Technologies
We may use cookies or similar technologies to improve functionality and user experience.
3. How We Use Your Information
We use the information we collect to:
Provide and maintain our services
Communicate with you, including customer support and service updates
Send SMS messages you have opted into receiving
Improve and personalize our services
Comply with legal and regulatory requirements
4. Disclosure of Your Information
We may share your information with:
Service Providers who assist with operations such as SMS delivery, hosting, or analytics
Business Transfers in the event of a merger, acquisition, or asset sale
We do not sell or share personal data or SMS opt-in consent with third parties for marketing or promotional purposes.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure.
6. Your Data Protection Rights
Depending on your location, you may have the right to:
Access your personal data
Request corrections to inaccurate data
Request deletion of your data (subject to legal requirements)
Restrict or object to certain processing
Request data portability
7. California Consumer Privacy Act (CCPA)
If you are a California resident, you have rights under the CCPA, including the right to:
Know what personal data we collect
Request access to or deletion of your data
Opt out of the sale of personal data
Not be discriminated against for exercising your rights
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
9. Contact Us
If you have questions about this Privacy Policy or our SMS practices, contact us at:
Nelson Family Insurance Email: [email protected] Phone: (818) 699-5252
By using our website, services, or opting into SMS messaging from Nelson Family Insurance, you acknowledge that you have read and understood this Privacy Policy.